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eResourcePlanner has created an innovative, flexible tool set that enables organizations to empower their staff, reduce the cost of managing schedule exceptions, increase scheduling flexibility and focus on operational improvements. We provide a complete set of tools to manage schedule and staff management challenges across many industries. In addition, we provide a strong return on investment for our clients.

Contact Centers

eResourcePlanner has created a comprehensive tool set for Contact Centers to communicate and manage schedules and exceptions. Let your employees see their schedules, select time off, additional hours, shift bids, vacation bids, intra-day exceptions and more, all using your company policies and rule sets. Once the transaction is entered by your agent, the rule sets help to complete the transaction according to your staffing or business needs, then move the transaction information automatically into your Workforce Management Software. More …

Healthcare

Staffing and coverage needs in the Healthcare industry are unique because of the challenge of managing a flexible workforce. Balancing coverage options with internal staff and vendors. Ensuring credentials are up to date. Adhering to labor contract requirements while keeping the staff content. Effectively managing all of these items is critical to the success of any staff manager or administrator.

eResourcePlanner offers a complete solution to Healthcare providers to manage staffing challenges. Don't settle for other products who only offer Shift Bidding or Documentation solutions when you can have the most complete solution available for a great price! More …

Hospitality, Gaming and Travel

eResourcePlanner offers a complete solution to the Hospitality industry to manage staffing challenges. Offer flexible shifts, get coverage for increased traffic or special events, receive notifications of staffing changes and plan for the future quickly and easily. Your business and your guests require you to adapt quickly and efficiently to ensure their experience is the best it can be. More …

Public Safety

Staffing needs in Law Enforcement and Public Safety are not only complex, but every staff or schedule transaction can be critical. At eResourcePlanner, we are Schedule and Staff Management specialists. We can provide your organization with a host of capabilities to ensure that you are staffed correctly and are meeting both budgetary and service needs. More …