eResourcePlanner Benefits

Selection versus Request

eResourcePlanner allows our customers to move their transactions from the idea of Request and/or Appeal to the process of Selection with immediate disposition or status. By utilizing customer policies, rules and practices, eResourcePlanner allows staff to make selections and, in cases where it is appropriate, receive immediate disposition. Your staff always know where their transaction is in the process, regardless of status, at all times.

The process employed by eResourcePlanner reduces the manpower required to manage many of these complex transaction types and provide both consistency and equity in the process.